Help Center

Shipping destinations:

• We ship only to the United States

Shipping times:

All orders take 3 to 8 business days to be delivered to you and we ship within 1 to 2 business days.

• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $100 will have free shipping.
• Orders will be charged for shipping depending on your item(s) weight. Check our shipping page for our shipping prices. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments from our customers via Credit Cards, Debit Cards & PayPal.
• We also accept offline payments via check & direct bank deposits
• We do have Shop Pay. The ability to buy now and pay later with no interest.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email mysticalheaven1@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
• Check our return policy page for more information. 

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select the payment method  for your purchases. - we will ship your package within 1 to 2 business days.

Our support team is always happy to guide you at any step!

Please don't forget to rate.